Frequently asked questions.
Color & Blonding
Q: How often should I book blonding or color services?
Most guests refresh their blonding every 8–12 weeks. A gloss or toner in between helps maintain brightness and keep your tone fresh.
Q: How should I arrive for a color appointment?
Please come with clean, dry hair and minimal to no product. This ensures the best results and saves us time in your service.
Extensions
Q: How often do I need extension maintenance?
I offer two maintenance options so we can find what fits your schedule and lifestyle best: Mini Slide-Ups and Full Move-Ups.
✧Mini Slide-Ups are a quick refresh required every 5–6 weeks
✧Full Move-Ups are typically done every 6–8 weeks
Q: What’s the difference between a Mini Slide-Up and a Full Move-Up?
✧ Mini Slide-Ups are a quick refresh every 5–6 weeks to keep your rows secure and comfortable. No removal is done — we simply adjust your extensions to maintain placement.
✧ Full Move-Ups are typically every 6–8 weeks and include a complete removal and reinstall of your extensions, plus a style refresh before you leave.
Q: What’s the difference between custom sew-in and no-sew wefts?
Custom sew-ins are tailored for the most seamless, natural blend and require a little more detailed maintenance. No-sew wefts are quicker and more streamlined with lighter upkeep.
Q: How long does an extension blowout last?
With proper care and the right products, extension blowouts last 3–5 days.
Blowouts & Styling
Q: Do you offer blowouts if I don’t have extensions?
Yes ✧ Blowouts are available for both extension and non-extension guests. They’re one of our signature services, designed to save you time, reduce heat styling, and keep your hair polished for days.
Q: Do you offer blowout packages?
Yes — packages are available for guests who want to make weekly or biweekly blowouts part of their routine.
Salon Experience
Q: How should I arrive for my appointment?
Please arrive with clean, dry hair and minimal to no product for any color services. You’re welcome to bring headphones, a book, or anything else to keep you comfortable during your appointment.
Q: Can I bring children or guests to my appointment?
To keep your visit relaxing and on time, I kindly ask that children and plus-ones stay home.
Booking & Scheduling
Q: How far in advance should I book?
Certain times of year and days of the week (like Saturdays) are high demand and often book out 6+ weeks in advance. For best availability, pre-book your next 2–3 appointments at checkout.
Q: How do I book an appointment?
Booking is simple and online. New extension guests should begin with a consultation so we can create a personalized plan.
Bridal
Q: Do you offer bridal hairstyling?
Yes ✧ Bridal bookings are very limited and high demand. Alexandra accepts only a few hand-selected brides each year to ensure every detail is perfect. Please inquire early to secure your date.
Shop
Q: How can I purchase the products you use in the salon?
I keep a limited stock available in-salon, but you can easily shop my full range — including all of my in-salon staples plus my personal favorites — through the Shop page. Everything ships straight to your door for convenience.